Keep the Juicy,
Return the Junk.

⭐100% MONEY-BACK GUARANTEE⭐

LOVE IT, OR FIND ONE YOU DO.
Hassle-Free 90-day FREE Returns or Exchanges.

CREATE A RETURN - CLICK HERE!
TRACK MY ORDER!

First off:
Thank you for shopping at
Juicy-Junk.com!

Not the right color?
Wrong size?
Disapproval from mom?
Or does it just not make your junk juicy enough?
We’re here to help!

If you are not entirely satisfied with your purchase, let us help fix it!
If you do not love your purchase, find one you do! And you’ll have
3 whole months to do it!
We want this process to be as easy and painless as possible because, lets be real here,
your satisfaction is what matters.

Once you receive your order and if you’re not fully satisfied, you’ll have the option to
return it for a full refund or exchange it for another item, similar or not.
The only thing we ask is the item be unused, unworn, unwashed, and in the same condition
you receive it in, and then ship it on back -for free!

And KEEP YOUR FREE GIFT!

We’ll generate a FREE pre-paid return shipping slip for you to print out, slap on the package,
and throw in the mail. It’s that easy!

Once we receive your item in the condition we sent it out in, you will have the option
to choose another item of equal or lesser value -similar or not- or simply get your money back.

CREATE A RETURN - CLICK HERE!
TRACK MY ORDER!

DETAILS

• You have a full 90 calendar days to return an item from the date you received it.

• To be eligible for a return, your item must be unused, unworn, unwashed, and in the same condition in which you received it.

• You must have access to a printer to print out the FREE pre-paid shipping label generated by us.
  
  
• As a bonus you can keep your free gift! -just to say thank you!
  
  
• To initiate a return, go to the Returns Portal or click here!
  
  
• Any free or promotional items, FINAL SALE items, or items otherwise defined as non-refundable will NOT be eligible for free returns, refunds, or exchanges.

• Once we receive your return, we will inspect the item and immediately notify you of the status of your refund.

• If your return is approved:
• We will ship your item chosen for an exchange, OR
  
• We will initiate a refund to your credit card (or original method of payment.)
• You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• Plus keep your free gift!
  
• To initiate a return, go to the Returns Portal or click here!
  
  
• Any free or promotional items, FINAL SALE items, or items otherwise defined as non-refundable will NOT be eligible for free returns, refunds, or exchanges.

• We exchange items for any reason as long as your return is in it's original condition in which it was sent to you.
• You may exchange your item for any other item, be it similiar or not.
• If your exchanged item is more expensive than your originally purchased item, we will contact you with instructions on how to pay the difference.
• If your exchanged item is less expensive than your originally purchased item, we will credit your original form of payment the amount of the difference.
• We will ship your exchanged item of choice as soon as we recieve and inspect your returned item and verify it meets the conditions to be approved for an exchange.
  
  
• Note: You will not be eligible for an additional free gift when you exchange your item. BUT make another purchase and yes, another free gift!
  
  
• To initiate an exchange, go to the Returns Portal or click here!
  
  
• Any free or promotional items, FINAL SALE items, or items otherwise defined as non-refundable will NOT be eligible for free returns, refunds, or exchanges.

• Juicy-Junk will be responsible for paying for your return label and shipping costs for returning your item.
• We will provide you with a FREE pre-paid return shipping label.
  
  IT’S A RISK-FREE PURCHASE!
  
  
• To track your new order, click here!

• If you have any questions on how to return your item, please contact us HERE, or email us at refunds@juicy-junk.com.
  We’d love to answer any questions you may have or be of any assistance possible to make the return process as simple and
  hassle-free as possible!

CREATE A RETURN - CLICK HERE!
TRACK MY ORDER!

ADDITIONAL INFORMATION

❤️  Returns (if applicable):

• Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  
  
• To be eligible for a return, your item must be unused and in the same condition that you received it.
  
  
• Please do not send your purchase back to the manufacturer.
  
  
• There are certain situations where only partial refunds are granted (if applicable.)
  
  
• NOT ELIGIBLE FOR RETURN-
  
  
• Any item not in its original condition, is damaged, washed, or missing parts for reasons not due to our error.
  
  
• Any item that is returned more than 90 days after delivery.
  
  
• Only standard priced items may be refunded, unfortunately free items or gift items cannot be refunded.
  
  
• Any free or promotional items.
  
  
• Any items marked as FINAL SALE.
  
  
• Any items otherwise marked "no refunds" or which specifically are defined as not eligible for refunds or free returns.

❤️  Refunds (if applicable):

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  
  
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

• NOT ELIGIBLE FOR REFUND-
  
  
• Any item not in its original condition, is damaged, washed, or missing parts for reasons not due to our error.
  
  
• Any item that is returned more than 90 days after delivery.
  
  
• Only standard priced items may be refunded, unfortunately free items or gift items cannot be refunded.
  
  
• Any free or promotional items.
  
  
• Any items marked as FINAL SALE.
  
  
• Any items otherwise marked "no refunds" or which specifically are defined as not eligible for refunds or free returns.

❤️ Late or missing refunds (if applicable):

• If you haven’t received a refund yet, first check your bank account again.
  
  
• Then contact your credit card company, it may take some time before your refund is officially posted.
  
  
• Next contact your bank. There is often some processing time before a refund is posted.
  
  
• If you’ve done all of this and you still have not received your refund yet, please contact us HERE or at refunds@juicy-junk.com.

❤️  Exchanges (if applicable):

• We exchange items for any reason as long as the original item is in it's original condition in which it was sent to you.

• You may exchange your item for any other item, be it similiar or not.
• If your exchanged item is more expensive than your originally purchased item, we will contact you with instructions on how to pay the difference.
• If your item is less expensive than your originally purchased item, we will credit your original form of payment for the amount of the difference. Sorry, no other exceptions.
  
  
• Note: You will not be eligible for an additional free gift when you exchange your item. BUT make another purchase and yes, another free gift!

• If you need further help with exchanging an item, please email us at refunds@juicy-junk.com and we will provide you with all the necessary details in which to return and exchange your item.
  
  
• If the item was purchased as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.

• NOT ELIGIBLE FOR EXCHANGE-
  
  
• Any item not in its original condition, is damaged, washed, or missing parts for reasons not due to our error.
  
  
• Any item that is returned more than 90 days after delivery.
  
  
• Only standard priced items may be refunded, unfortunately free items or gift items cannot be refunded.
  
  
• Any free or promotional items.
  
  
• Any items marked as FINAL SALE.
  
  
• Any items otherwise marked "no refunds" or which specifically are defined as not eligible for refunds or free returns.

❤️  Free Gift With Purchase items (if applicable):

• Only standard priced items may be refunded, unfortunately free items or gift items cannot be refunded.
  
  
• Note: You will not be eligible for an additional free gift when you exchange your item.

❤️  Free or Promotional Purchases:

• Any free or promotional items, FINAL SALE items, or items otherwise defined as non-refundable will NOT be eligible for free returns, refunds, or exchanges.

❤️  Shipping:

• You will be prompted with the proper instructions on how to ship your return via the easy, self-service Returns Center Portal HERE.
  
  
• Juicy-Junk will be responsible for choosing the shipping courier, paying your shipping costs, and providing all details necessary for returning your item.
  
  
• We will calculate the cost and provide you with a FREE pre-paid return shipping label.
  
  
• You are responsible for printing the return label and taking it to the correct postal courier.
  
  
• Your return MUST be dropped off at the correct postal courier used to ship your return. Some postal couriers provide free pick-ups.
  
  
• You may not choose the shipping courier used to return your item. We apologize for any inconvenience this may cause.

• Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  
  
• You may track your new order HERE.
  
  
• If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can not guarantee that we will receive your returned item.

❤️  Ineligible Returned Items:

• By returning any items, you are agreeing to forfeit ownership of the items.
• In the rare circumstance that we recieve your return and it is clearly not in the same condition as it was sent to you in, and not in any error of the shipping carrier or shipping conditions, you will not be eligible for a refund or an exchange of any kind and we will not send the items back to you.
• All items will be fairly and accurately inspected and must show clear signs of use, having been worn (more than just trying it on), or of having been washed in order to be deemed as in "used condition" and therefore ineligible for a refund or exchange. Juicy-Junk reserves the right to decide what constitutes as being in "used condition".

FOR ANY QUESTIONS OR CONCERNS regarding Juicy-Junk's Refund Policy, please contact us HERE or email us at refunds@juicy-junk.com.

THANX AGAIN FOR SHOPPING AT
Juicy-Junk!